Having a slow internet connection can be incredibly frustrating. When you’re trying to stream videos, play online games, or just browse the web, a sluggish connection can make even simple tasks seem impossible.
If you have GTPL broadband and are unhappy with the speeds you’re getting, there are a few things you can try to give your internet a boost.
Test Your Actual Speeds
The first step is to test your actual download and upload speeds. You can use the GTPL speed test online tool to get an accurate measurement.
This will tell you if your connection is underperforming compared to the speeds you’re paying for.
Run several tests at different times of day to get a good average. Speeds often dip during peak usage hours in the evenings when everyone is home and online.
If your speeds are consistently below what your GTPL plan offers, there’s likely an issue limiting performance.
Check Your Equipment
Old, malfunctioning, or poor-quality equipment can throttle your broadband speeds. Your modem and router play a big role in your overall connectivity.
Here are some tips for your gear:
- Update firmware – Check the admin interface of your modem and router for available firmware updates from the manufacturer. Keeping the software up-to-date improves functionality.
- Replace old devices – If your modem or router is more than 3-4 years old, it may not support faster modern connections. Upgrading can remove this bottleneck.
- Get a better router – Entry-level routers often don’t have enough processing power to handle high speeds. A premium gaming or mesh router delivers faster WiFi.
- Eliminate interference – Nearby devices like baby monitors, microwaves, or Bluetooth speakers can interfere with WiFi signals. Change channels or move the router away from potential sources.
- Check cable connections – Loose, damaged, or improperly connected cables will degrade performance. Reseat connections and inspect cables. Consider replacing any that are very old.
You can also refer to our guide on troubleshooting connection issues for more help diagnosing equipment problems.
Contact GTPL Support
If your equipment checks out, the problem may be on GTPL’s end. There could be network congestion or an issue with your particular connection.
Contact GTPL support and explain the slow speeds you’re getting.
Ask if there are any problems reported in your area and when they expect resolution. See if they can reset your connection or send a technician to inspect your home’s cabling.
Be persistent if speeds don’t improve after troubleshooting.
Upgrade Your Plan
If you’ve ruled out equipment issues, another fix is upgrading to a faster internet package. GTPL offers plans ranging from 5 Mbps up to 300 Mbps.
Consider the typical bandwidth usage in your household – do you need faster speeds for gaming, 4K streaming, or connecting multiple devices?
Run through the GTPL speed test to determine which plan makes the most sense. Just keep in mind you’ll also need a modem and router capable of handling your new maximum speeds.
Check out GTPL’s broadband plans page for details on speeds and pricing.
Tweak Your Computer for Faster Speeds
You can also optimize your computer’s settings and hardware to take better advantage of your broadband speeds:
- Update network drivers – Outdated network adapter drivers can limit WiFi and ethernet speeds. Head to your manufacturer’s website to download the latest versions.
- Close bandwidth-hogging apps – Torrenting, video streaming, and gaming can saturate your available bandwidth. Shut these down when not in use for improved performance.
- Enable QoS – Quality of Service settings let you prioritize low-latency traffic like online gaming or video chatting. This prevents other activities from dragging down ping and latency.
- Add a network card – Swapping in a higher-end PCIe network adapter card can remove bottlenecks, especially if you have an older PC.
- Use a wired connection – For the fastest and most reliable speeds, connect your main computer directly to your router using an ethernet cable.
Be Patient During Peak Times
One last tip – have realistic expectations during the busiest internet usage times.
Speeds often dip between 7-11 p.m. when everyone is streaming video after dinner. Schedule large downloads and uploads during off-peak hours if possible.
Be patient and do other offline activities if the internet chugs in the evenings. Pay attention to slowdowns at specific times and contact GTPL if it seems outside the norm.
With some troubleshooting and tweaking, you should be able to significantly boost your GTPL broadband speeds.
Contact their customer support if issues persist after trying these tips.
A slow GTPL broadband connection can be immensely frustrating, but usually, the issue can be resolved with a little troubleshooting.
Test your speeds, upgrade equipment, contact GTPL support, switch plans, and optimize your computer to unleash faster internet.
With so much of our lives depending on the internet, it’s worth taking the time to maximize your connection speeds.
Frequently Asked Questions
1. What is the typical download speed I should expect from GTPL broadband?
The download speeds will vary depending on the specific plan you subscribe to.
Entry-level plans offer speeds around 5-10 Mbps, while the fastest plans boast up to 300 Mbps downloads.
Run speed tests to verify you’re getting your advertised maximum speeds.
2. How can I determine if my modem or router is limiting my GTPL broadband speeds?
If your equipment is several years old or entry-level, it may not support faster modern internet speeds.
Try connecting your computer directly to the modem using an ethernet cable. If speeds improve, your router is the bottleneck.
Consider upgrading to a newer mesh or gaming router.
3. If I upgrade my GTPL broadband plan, do I need new equipment?
You may need a newer modem and router if you upgrade to a much faster internet plan. Check the specifications to verify your devices can handle the new maximum speeds.
For plans above 100 Mbps, equipment upgrades are often required.
4. How can I optimize my computer for faster GTPL broadband speeds?
Update your network adapter drivers, disable bandwidth-hogging apps when not in use, enable Quality of Service prioritization, add a higher-end network card, and use a wired ethernet connection.
These tips help your computer fully utilize your available bandwidth.